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City of Ontario

no_reply@ontarioca.gov

303 E B St, Ontario, CA, 91764, US

909-395-2000

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The City of Ontario

Application for Alarm System Permit

Please fill out all required information to prevent any delay in accepting your Application

ONE TIME PERMIT APPLICATION FEE

Commercial: $25.00           Residential: $25.00

Applicant/Location Information

** Please Select any of the following if it applies to you:

Senior

Veteran

Disabled

Low Income

Billing Information

Same as Permit Information *if you checked yes, please skip forward to Alarm Information

Alarm Information

Safety Information

*The completion of this section is strictly voluntary in an effort to better ser you, the residents of Ontario. I you choose not to complete this section; it will not affect the validity of your alarm permit. Any information provided will be kept in a confidential dispatch data base to assist the Ontario Police and Fire Personnel with safety concerns when responding to your address.  

Important Information for Alarm Users

 

City of Ontario, CA - Ordinance No. 3151

City of Ontario has adopted an alarm systems Ordinance concerning the regulation of alarm systems and police response to false alarms within the City. A 3rd party (Phoenix Group LLC) will be administering the notifications, billing (including on-line payment), collections, registration applications and processing for residential and commercial alarm systems, as well as the collection of fines and fees related to false alarms.

Definitions:

"Alarm system" means a device or series of devices, which emit or transmit an audible or remote visual or electronic alarm signal, which is intended to summon Police response. The term includes hardwired systems, surveillance cameras and systems interconnected with a radio frequency method such as cellular or private radio signals, and included Local Alarm Systems, but does not include an alarm installed in a motor vehicle or a system which will not emit a signal either audible or visible from the outside of the building, residence or beyond, but is designed solely to alert the occupants of a building or residence.

"False Alarm" means an Alarm Dispatch Request to the Police Department, which results in the responding officer finding no evidence of a criminal offense or attempted criminal offense after completing an investigation of the Alarm Site.

Permit Registration:

  • An Alarm user must obtain an alarm permit from the City for each property that utilizes an alarm system.
  • The one-time registration fee of residential and commercial location is $25.00.
  • Senior, Veteran, Low-Income, Disabled are eligible for a reduced one-time registration fee. The one-time registration fee is $12.00.

False Alarm Fine:

An Alarm user shall be subject to fines, depending on the number of false alarms within the preceding 12 months, based upon the below schedule.

Robbery – Registered/Non-registered location Fine Schedule

 
  • 1st false alarm

$100.00

 
  • 2nd false alarm or more

$200.00 each

Panic – Registered/Non-registered location Fine Schedule

 
  • 1st false alarm or more

$100.00 each

Burglary – Registered location Fine Schedule

 
  • 1st false alarm

$50.00

 
  • 2nd false alarm or more

$75.00

 
  • 3rd false alarm

$297.00

 
  • 4th false alarm

$305.00

 
  • 5th false alarm

$313.00

 
  • 6th false alarm or more

$322.00 each

Burglary – Non-registered location Fine Schedule

 
  • 1st false alarm

$150.00

 
  • 2nd false alarm

$175.00

 
  • 3rd false alarm

$297.00

 
  • 4th false alarm

$305.00

 
  • 5th false alarm

$313.00

 
  • 6th false alarm or more

$322.00 each

All fines are due within 30 days from the invoice date.

Note: Permit is not approved until payment is received and reviewed by the alarm administrator.

To Process Your Payment, Please Visit https://fams.wincitex.com/City/Ontario.

** After clicking submit, you will be redirected to the final application to review your data and inital that you have read and reveiwed the above notification and that you have answered all questions honestly and truthfully to the best of your knowledge.